Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Care instructions

All our plants, seeds and cuttings will include detailed instructions for planting, care, and everything else you need to know to help your plants thrive!

Shipping Times, Methods, and Costs?

Most plants are shipped by USPS Priority Mail or USPS . In cold months we only ship by Priority Mail to minimize shipping times and we strongly recommend that you add a heat pack to your order to protect your plants from cold damage. The heat packs are priced low to cover our cost and can mean the difference between receiving a happy, healthy plant or a plant that is damaged or killed by cold exposure. Our mission is to help you grow good things, and that starts with taking every precaution in shipping to make sure your plant arrives in good condition. If there is any issue with your order when you receive it, please let us know.

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